RETURNS AND EXCHANGES
We accept reasons for exchanges and/or returns within 14 days :
The size is too small / large
I changed my mind
MYC Paris does not carry out standard exchanges. From the date of receipt of his order, the Customer has a period of 14 days to return his item(s). After this period, the products delivered will be deemed to be compliant and accepted by the Customer. Therefore MYC PARIS may reserve the right to refuse the return and reimbursement. For any complaint, the Customer is invited to contact the company MYC PARIS by going to the “Contact us” page of the site www.myc-paris.com.
Any return of goods requires the prior agreement of MYC Paris. In the absence of a return agreement, the goods will be returned to the Customer, at his expense. The item that the Customer wishes to return must be returned in its original packaging, not having been worn or used and must be accompanied by an explanatory letter mentioning the order number, as well as the Customer's full contact details for the refund. . The customer must send his item(s) to the following address (the amount of the return postage remains the responsibility of the Customer):
Return service MYC Paris
2 impasse du Chene
Upon receipt, a quality control will be carried out on the goods received. No used item or item that has been damaged by the customer may be subject to any refund. The refund of the sums paid is made within a maximum period of 14 days after receipt of the item, excluding shipping costs and any taxes related to this return.
The costs and risks of the return are always the responsibility of the Customer, except in the event of a proven quality defect of the jewel or a preparation error on our part.
With regard to delivery to a relay point and at home, if the Customer has not collected his parcel within the prescribed time and the parcel is returned to MYC PARIS for whatever reason, MYC PARIS reserves the right to reimburse only the products excluding delivery costs, and will re-invoice the delivery costs if the Customer wishes to receive his package.